Skip to main content

Customs clearance inquiry

Customs clearance should be quick and easy. With us, you can conveniently submit your data online or directly on site.

Customs clearance organized simply and reliably

We take care of the complete customs clearance so that your goods are transported onward without delays, transparently, reliably, and with just one invoice.

Simple online inquiry

Simple online inquiry

Your customs clearance request can be conveniently submitted digitally or by telephone.
Fast processing

Fast processing

Our customs specialists will review your information immediately, and prepare all necessary steps.

Direct customs clearance

Direct customs clearance

Customs clearance is handled through our in-house customs office – efficiently and without detours.

Transparent overall invoice

Transparent overall invoice

A bill without subsequent customs duties or hidden costs.
Onward transport and handover

Onward transport and handover

Once approved, we will hand over your goods or arrange direct delivery to the curb.

Request customs clearance now

Simply online or by phone – we take care of the entire process.

Your advantages

Simple inquiry

The request can be made easily online or by phone.

Fast processing

Your request will be processed quickly by our experienced customs specialists.

Direct customs clearance

Customs clearance is handled through our own in-house customs office.

A total invoice

You will receive one invoice with no additional customs fees.

Our solutions are ideal for

Private customers

Private customers

Who want to handle individual transports or purchases from abroad

Private individuals

Private individuals

Who have no experience with customs processes

Cost-conscious customers

Cost-conscious customers

Who appreciate a clear and complete cost overview

Real-life example

Real-life example

A customer orders an outdoor kitchen in Germany. Customs details are collected via the online inquiry on our website, and the entire process is handled directly. The advantage: The customer receives a single invoice without any subsequent customs charges.


Customs clearance request – here's how it works

1

Customs clearance request

You can conveniently submit your request online or contact us directly by phone.

2

Uploading or submitting the required documents

Invoices, packing lists, or proof of value are uploaded online or handed over in person.

3

Examination and processing of customs formalities

We check all the information and handle the complete customs clearance through our in-house customs office.

4

Handover of the released goods

Or direct delivery to the curb.

Jürgen Sutter
Jürgen Sutter
Head of Customs

FAQ

Can I submit the request at short notice?

Yes, customs clearance requests can be processed at very short notice.

What documents do I need?

At least a packing list and, if applicable, an invoice or proof of value.

Do I need to be present in person to make this request?

No, the request can also be made digitally.

Your customs clearance in safe hands

From document review to final handover – we organize every step reliably.